---
title: "True Wine Cooler Repair | WineCoolerRepair.center"
description: "True Residential wine cooler repair. True Residential wine coolers diagnosed in the home, from a quiet cabinet that stopped cooling to one that will not quiet…"
url: "https://winecoolerrepair.center/brands/true/"
---

# True Wine Cooler Repair

True Residential wine coolers diagnosed in the home, from a quiet cabinet that stopped cooling to one that will not quiet down.

## True Residential wine coolers, specifically.

True brings its commercial refrigeration background to home wine storage: 15 and 24-inch undercounter wine cabinets, a 24-inch dual-zone cabinet, and 24 and 30-inch dual-zone wine columns. Its undercounter units are rated for outdoor use and can be built in or stand free; its columns are indoor-only.

The True Residential lineup

### Builds 4 wine cooler types

Undercounter wine cooler · Wine column · Freestanding wine cooler · Dual-zone wine cooler

### Called out for Wine Cooler Not Cooling

and 5 more problems on True Residential

### Repairs we do 10 repairs, on any make

Wine cooler diagnostic visit · Wine cooler compressor and sealed system repair · Wine cooler thermoelectric module repair · Wine cooler fan repair

### Error codes HIGH TEMP · DOOR ALARM · SHOWROOM MODE · HOLIDAY MODE ACTIVE · VACATION MODE ACTIVE

5 True Residential codes with a page of their own

## The True Residential lineup.

True Residential builds 4 of the 4 wine cooler types this site covers. Which one decides how the visit is planned.

[All wine cooler types](https://winecoolerrepair.center/types/)

Undercounter

### Undercounter wine cooler

**3** of the problems we see on True Residential come up on it

Undercounter wine cooler repair

Column

### Wine column

**3** of the problems we see on True Residential come up on it

Wine column repair

Freestanding

### Freestanding wine cooler

**3** of the problems we see on True Residential come up on it

Freestanding wine cooler repair

Dual-zone

### Dual-zone wine cooler

**3** of the problems we see on True Residential come up on it

Dual-zone wine cooler repair

## What is particular to True Residential.

We work on True undercounter wine cabinets (TWC-15, TWC-24, TWC-24DZ and ADA-height versions) and True dual-zone wine columns (TR-24DZW, TR-30DZW). Undercounter units and columns use different controls and manuals.

### The fan never stops

True says the evaporator fan in its wine units runs all the time to keep the temperature even, stopping only when the door opens. A fan that runs nonstop is normal on a True; a silent one is not.

### Fixed alarm limits

True’s undercounter wine units alarm after an hour at or above 70°F, and the door alarm starts after seven minutes. Those numbers help us tell a real problem from a busy evening.

### Home alarm hookup

True’s 24-inch dual-zone wine cabinet has three wires behind the kickplate for a home alarm system. If yours is connected, a warm or open cabinet can reach your alarm panel, and the wiring is checked on a visit.

### Column modes on the menu

True wine columns run a menu display with HOLIDAY MODE, VACATION MODE and SHOWROOM MODE. Several no-cooling calls turn out to be a mode, so we check the menu first.

Parts

Fans, controls and door parts are matched to the serial label. True sells some parts, such as handles and foam pads, directly; control parts may be ordered after diagnosis.

Repair or replace

True wine units are built with commercial-grade parts, so repair is usually the right call. A sealed-system failure on an older undercounter unit is the main case where replacement is worth comparing.

Book your True Residential visit

## What we are called out for.

On True Residential, most often wine cooler not cooling.

[All problems](https://winecoolerrepair.center/problems/)

True Residential error codes

- [`HIGH TEMP` Temperature and alarms](https://winecoolerrepair.center/error-codes/true-high-temp/)
- [`DOOR ALARM` Door and seal](https://winecoolerrepair.center/error-codes/true-door-alarm/)
- [`SHOWROOM MODE` Mode, not a failure](https://winecoolerrepair.center/error-codes/true-showroom-mode/)
- [`HOLIDAY MODE ACTIVE` Mode, not a failure](https://winecoolerrepair.center/error-codes/true-holiday-mode-active/)
- [`VACATION MODE ACTIVE` Mode, not a failure](https://winecoolerrepair.center/error-codes/true-vacation-mode-active/)

[All True Residential codes](https://winecoolerrepair.center/error-codes/#codes-true)

Wine at risk now

### Wine Cooler Not Cooling

6 causes, cheapest first

### Wine Cooler Fan Not Running

5 causes, cheapest first

### Wine Cooler Door Not Sealing

5 causes, cheapest first

### Condensation on a Wine Cooler Glass Door

5 causes, cheapest first

## Not a True Residential?

True Residential is one of 25 wine cooler makes on this site. The other 24 each have a page of their own.

[All 25 brands](https://winecoolerrepair.center/brands/)

## True Residential wine cooler repair, where we come out.

9 metros, each with its own page.

[All service areas](https://winecoolerrepair.center/locations/)

[Tampa Bay](https://winecoolerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://winecoolerrepair.center/locations/tampa-bay/hyde-park/)
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- [Carrollwood](https://winecoolerrepair.center/locations/tampa-bay/carrollwood/)
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- [St. Pete Beach](https://winecoolerrepair.center/locations/tampa-bay/st-pete-beach/)
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- [Winter Park](https://winecoolerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://winecoolerrepair.center/locations/orlando/windermere/)
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- [Celebration](https://winecoolerrepair.center/locations/orlando/celebration/)

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- [Brickell](https://winecoolerrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://winecoolerrepair.center/locations/south-florida/coconut-grove/)
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- [Boca Raton](https://winecoolerrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://winecoolerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://winecoolerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://winecoolerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://winecoolerrepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://winecoolerrepair.center/locations/new-york/tribeca/)
- [SoHo](https://winecoolerrepair.center/locations/new-york/soho/)
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- [Battery Park City](https://winecoolerrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://winecoolerrepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://winecoolerrepair.center/locations/new-york/park-slope/)
- [DUMBO](https://winecoolerrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://winecoolerrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://winecoolerrepair.center/locations/new-york/great-neck/)
- [Southampton](https://winecoolerrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://winecoolerrepair.center/locations/new-york/scarsdale/)

[Houston](https://winecoolerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://winecoolerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://winecoolerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://winecoolerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://winecoolerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://winecoolerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://winecoolerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://winecoolerrepair.center/locations/houston/bunker-hill-village/)
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- [The Woodlands](https://winecoolerrepair.center/locations/houston/the-woodlands/)
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[Chicago](https://winecoolerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://winecoolerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://winecoolerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://winecoolerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://winecoolerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://winecoolerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://winecoolerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://winecoolerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://winecoolerrepair.center/locations/chicagoland/oak-park/)
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- [Gold Coast](https://winecoolerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://winecoolerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://winecoolerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://winecoolerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://winecoolerrepair.center/locations/los-angeles/bel-air/)
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[San Diego](https://winecoolerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://winecoolerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://winecoolerrepair.center/locations/san-diego/carmel-valley/)
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- [Encinitas](https://winecoolerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://winecoolerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://winecoolerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://winecoolerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://winecoolerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://winecoolerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://winecoolerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://winecoolerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://winecoolerrepair.center/locations/bay-area/hillsborough/)
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- [Woodside](https://winecoolerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://winecoolerrepair.center/locations/bay-area/palo-alto/)
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- [Tiburon](https://winecoolerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://winecoolerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://winecoolerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about True Residential wine coolers.

### Is it normal that the fan in my True wine unit never stops?

Yes. True says the evaporator fan runs continuously in its wine units for even temperature, stopping only when the door is opened.

### Can I put my True wine unit outside?

True rates all its undercounter units for outdoor use. Its columns are not suitable for outdoor use.

### Can a True wine cabinet hold magnum bottles?

True says magnums fit on the floor rack, which holds five bottles, and the racks can come out for more room.

### Why is there condensation on my True wine unit?

True points to a door left open for a long time or a unit running nearly empty, and asks you to check that the gasket seals without gaps.

---

**[Read on the site: True Wine Cooler Repair | WineCoolerRepair.center](https://winecoolerrepair.center/brands/true/)**

**[Book a visit with WineCoolerRepair.center](https://winecoolerrepair.center/schedule/)**
