---
title: "ASKO E9: the door sensor is not working"
description: "What E9 means on ASKO E9: the door sensor is not workings, what to check before booking, and when it is not a failure at all."
url: "https://winecoolerrepair.center/error-codes/asko-e9/"
---

# ASKO E9: the door sensor is not working

E9 reports a door sensor error.

## What E9 actually means.

E9 reports a door sensor error. Without it the cabinet cannot tell reliably when the door is open, so the door alarm, the lights and the display changes on opening may misbehave. The ASKO table groups it with the component problems that need service if they return.

ASKO wine cooler display

What to do when E9 shows on the wine cooler

### Kind of code Door and seal

The cooler noticed its door open for too long, or a switch that never reports it closing. Often a rack slid out a little too far holds the glass off the gasket, the cabinet has tipped forward off level, or a hinge has sagged under a heavy door; now and then the door switch itself has failed. Warm air getting in shows as fog on the glass and a zone that will not settle.

### Usually leads to Wine cooler glass door and gasket repair

Replacing a torn or flattened gasket, resetting a door that no longer closes square, and repairing the glass door that keeps light, heat and humid air away from the bottles.

### Shows up as Wine Cooler Error Code

A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.

### Make ASKO

Asko wine coolers looked at where they stand, starting from the temperature the bottles are actually sitting at.

### Source ASKO WCN311942G Instructions for Use, error notifications

ASKO WCN311942G three-zone wine climate cabinet (zones A, B serving area, and C), sold in the US; the table in its Instructions for Use applies to this model family.

## Before you book, in this order.

Each step comes from ASKO's own guidance for E9 on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Dismiss the message with X or Confirm; ASKO repeats it after 3 hours while the cause remains.

02

Check the door closes fully and nothing presses on it.

03

Book a visit if E9 returns.

### Still there?

It usually turns into [wine cooler glass door and gasket repair](https://winecoolerrepair.center/services/glass-door-and-gasket-repair/). Book with the code and the model number.

### What not to do

E9 is not the door-open warning; that one tells you to close the door. A door that simply does not seal shows as a temperature or humidity problem, not E9.

## What you may notice with it.

The wine cooler problems E9 tends to arrive with. Answer these at the wine cooler before anyone is booked.

[All problems](https://winecoolerrepair.center/problems/)

Before you call

### [Wine Cooler Error Code](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

[All 7 causes, cheapest first](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

It also comes with

- [**Wine Cooler Door Not Sealing**](https://winecoolerrepair.center/problems/wine-cooler-door-not-sealing/)

Problem

### Wine Cooler Error Code

7 causes, cheapest first

Where E9 usually leads

## Wine cooler glass door and gasket repair.

**Door gasket, hinge adjustment or glass door · low.**

Book a visit [What the job involves](https://winecoolerrepair.center/services/glass-door-and-gasket-repair/)

## ASKO wine coolers.

Asko wine coolers looked at where they stand, starting from the temperature the bottles are actually sitting at.

[ASKO wine cooler repair](https://winecoolerrepair.center/brands/asko/)

More ASKO codes

[E0](https://winecoolerrepair.center/error-codes/asko-e0/) [E2](https://winecoolerrepair.center/error-codes/asko-e2/) [E8](https://winecoolerrepair.center/error-codes/asko-e8/) [F1](https://winecoolerrepair.center/error-codes/asko-f1/) [F2](https://winecoolerrepair.center/error-codes/asko-f2/) [H1](https://winecoolerrepair.center/error-codes/asko-h1/) [P1](https://winecoolerrepair.center/error-codes/asko-p1/) [T2](https://winecoolerrepair.center/error-codes/asko-t2/) [T3](https://winecoolerrepair.center/error-codes/asko-t3/) [U1](https://winecoolerrepair.center/error-codes/asko-u1/) [Zone temperature is out of range](https://winecoolerrepair.center/error-codes/asko-zone-temperature-out-of-range/) [Humidity below 40%](https://winecoolerrepair.center/error-codes/asko-humidity-below-40/)

[All 14 ASKO codes](https://winecoolerrepair.center/error-codes/#codes-asko)

Door and seal on other makes

[Bertazzoni Door open](https://winecoolerrepair.center/error-codes/bertazzoni-door-open/) [Café Door alarm](https://winecoolerrepair.center/error-codes/cafe-door-alarm/) [Dacor Door Alarm indicator blinking](https://winecoolerrepair.center/error-codes/dacor-door-alarm/) [Electrolux Door open icon](https://winecoolerrepair.center/error-codes/electrolux-door-open-alert/) [Fisher & Paykel Door alarm](https://winecoolerrepair.center/error-codes/fisher-and-paykel-door-alarm/) [Fulgor Milano Door open](https://winecoolerrepair.center/error-codes/fulgor-milano-door-open/) [Gaggenau Door alarm](https://winecoolerrepair.center/error-codes/gaggenau-door-alarm/) [GE Profile Door alarm](https://winecoolerrepair.center/error-codes/ge-profile-door-alarm/)

[All 32 codes of this kind](https://winecoolerrepair.center/error-codes/#family-door)

ASKO builds this

### Freestanding wine cooler

A wine cooler that stands on its own in a dining room, a den or a basement, cooled either by a compressor or by a thermoelectric module, and vented at the back or the sides.

ASKO builds this

### Dual-zone wine cooler

A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature.

## In ASKO's own words

> Door sensor error.

[ASKO WCN311942G Instructions for Use, error notifications](https://partners.gorenje.com/fts/GetDigitDoc.aspx?sifra=740495&jezik=en&tipVsebine=1&docName=875287en.pdf) [ASKO WCN311942G Instructions for Use, repeat after 3 hours](https://partners.gorenje.com/fts/GetDigitDoc.aspx?sifra=740495&jezik=en&tipVsebine=1&docName=875287en.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. ASKO WCN311942G three-zone wine climate cabinet (zones A, B serving area, and C), sold in the US; the table in its Instructions for Use applies to this model family.

## ASKO E9 wine cooler repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://winecoolerrepair.center/locations/)

[Tampa Bay](https://winecoolerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://winecoolerrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://winecoolerrepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://winecoolerrepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://winecoolerrepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://winecoolerrepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://winecoolerrepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://winecoolerrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://winecoolerrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://winecoolerrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://winecoolerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://winecoolerrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://winecoolerrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://winecoolerrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://winecoolerrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://winecoolerrepair.center/locations/orlando/heathrow/)
- [Celebration](https://winecoolerrepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://winecoolerrepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://winecoolerrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://winecoolerrepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://winecoolerrepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://winecoolerrepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://winecoolerrepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://winecoolerrepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://winecoolerrepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://winecoolerrepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://winecoolerrepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://winecoolerrepair.center/locations/south-florida/golden-beach/)
- [Weston](https://winecoolerrepair.center/locations/south-florida/weston/)
- [Boca Raton](https://winecoolerrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://winecoolerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://winecoolerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://winecoolerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://winecoolerrepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://winecoolerrepair.center/locations/new-york/tribeca/)
- [SoHo](https://winecoolerrepair.center/locations/new-york/soho/)
- [Greenwich Village](https://winecoolerrepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://winecoolerrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://winecoolerrepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://winecoolerrepair.center/locations/new-york/park-slope/)
- [DUMBO](https://winecoolerrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://winecoolerrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://winecoolerrepair.center/locations/new-york/great-neck/)
- [Southampton](https://winecoolerrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://winecoolerrepair.center/locations/new-york/scarsdale/)

[Houston](https://winecoolerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://winecoolerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://winecoolerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://winecoolerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://winecoolerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://winecoolerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://winecoolerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://winecoolerrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://winecoolerrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://winecoolerrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://winecoolerrepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://winecoolerrepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://winecoolerrepair.center/locations/houston/the-woodlands/)
- [West University](https://winecoolerrepair.center/locations/houston/west-university/)

[Chicago](https://winecoolerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://winecoolerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://winecoolerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://winecoolerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://winecoolerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://winecoolerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://winecoolerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://winecoolerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://winecoolerrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://winecoolerrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://winecoolerrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://winecoolerrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://winecoolerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://winecoolerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://winecoolerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://winecoolerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://winecoolerrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://winecoolerrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://winecoolerrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://winecoolerrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://winecoolerrepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://winecoolerrepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://winecoolerrepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://winecoolerrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://winecoolerrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://winecoolerrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://winecoolerrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://winecoolerrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://winecoolerrepair.center/locations/los-angeles/malibu/)

[San Diego](https://winecoolerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://winecoolerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://winecoolerrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://winecoolerrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://winecoolerrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://winecoolerrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://winecoolerrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://winecoolerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://winecoolerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://winecoolerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://winecoolerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://winecoolerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://winecoolerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://winecoolerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://winecoolerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://winecoolerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://winecoolerrepair.center/locations/bay-area/atherton/)
- [Woodside](https://winecoolerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://winecoolerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://winecoolerrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://winecoolerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://winecoolerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://winecoolerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about E9.

### Can I clear E9 myself?

Dismiss the message with X or Confirm; ASKO repeats it after 3 hours while the cause remains. If it comes back, it needs a visit.

### Why do the lights stay on in my ASKO cabinet with the door shut?

A failed door sensor can leave the cabinet thinking the door is open. If E9 is showing, that is the likely reason.

### Can I keep using the ASKO cabinet with E9?

Yes, with care: keep the door closed firmly and watch the temperatures until the visit.

### Is ASKO E9 a switch or a magnet?

ASKO calls it the door sensor without saying how it works; the technician tests it on the visit.

---

**[Read on the site: ASKO E9: the door sensor is not working](https://winecoolerrepair.center/error-codes/asko-e9/)**

**[Book a visit with WineCoolerRepair.center](https://winecoolerrepair.center/schedule/)**
