---
title: "Bertazzoni zone too cold: one compartment is below its setting"
description: "What Upper or lower zone too cold means on Bertazzoni zone too cold: one compartment is below its settings, what to check before booking, and when it is not a…"
url: "https://winecoolerrepair.center/error-codes/bertazzoni-zone-too-cold/"
---

# Bertazzoni zone too cold: one compartment is below its setting

This message says one of the two wine zones is colder than it should be.

## What Upper or lower zone too cold actually means.

This message says one of the two wine zones is colder than it should be. Bertazzoni's instruction is to wait 12 hours and, if the message stays, to have the column serviced.

Bertazzoni wine cooler display · also shown as Upper zone too cold, Lower zone too cold

What to do when Upper or lower zone too cold shows on the wine cooler

### Kind of code Temperature and alarms

The cooler read a zone well away from its setting and raised an alarm, sometimes showing the warmest figure it reached while the house was empty. The reason may be as small as a door left resting on a bottle neck or a long outage, or as serious as cooling that has stopped. Keep the glass door shut and feel a bottle in the middle of the rack before doing anything else; the alarm is a warning about the wine, not a diagnosis.

### Usually leads to Wine cooler thermostat and sensor repair

Testing and replacing the thermostat or the temperature sensors that tell a wine cooler when to cool, when the cabinet runs too cold, too warm or back and forth.

### Shows up as Wine Cooler Error Code

A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.

### Make Bertazzoni

Repair visits for Bertazzoni wine coolers that drift warm, run cold or stop answering their controls.

### Source Bertazzoni built-in wine columns user manual (REF18WCP / REF24WCP /23)

Bertazzoni REF18WCP and REF24WCP built-in wine columns (/23 series; IX stainless and PR panel-ready, left or right hinge).

## Before you book, in this order.

Each step comes from Bertazzoni's own guidance for Upper or lower zone too cold on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Check the setting of the named zone.

02

Remember the rule between zones: with the upper zone below 54°F, the lower zone cannot be set above 50°F.

03

Leave the column alone with the door shut for 12 hours.

04

If the message is still there after 12 hours, book a visit.

### Still there?

It usually turns into [wine cooler thermostat and sensor repair](https://winecoolerrepair.center/services/wine-cooler-thermostat-and-sensor-repair/). Book with the code and the model number.

### What not to do

A zone too cold message is not caused by the zone rule itself; that rule limits the setting, not the actual temperature. It is also not frost, which Bertazzoni links to humidity and door openings.

## What you may notice with it.

The wine cooler problems Upper or lower zone too cold tends to arrive with. Answer these at the wine cooler before anyone is booked.

[All problems](https://winecoolerrepair.center/problems/)

Before you call

### [Wine Cooler Error Code](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

[All 7 causes, cheapest first](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

It also comes with

- [**Wine Cooler Too Cold for the Wine**](https://winecoolerrepair.center/problems/wine-cooler-too-cold/)
- [**One Zone Warm in a Dual-Zone Wine Cooler**](https://winecoolerrepair.center/problems/one-zone-warm-in-a-dual-zone/)

Problem

### Wine Cooler Error Code

7 causes, cheapest first

Where Upper or lower zone too cold usually leads

## Wine cooler thermostat and sensor repair.

**Thermostat or zone temperature sensor · low to moderate.**

Book a visit [What the job involves](https://winecoolerrepair.center/services/wine-cooler-thermostat-and-sensor-repair/)

## Bertazzoni wine coolers.

Repair visits for Bertazzoni wine coolers that drift warm, run cold or stop answering their controls.

[Bertazzoni wine cooler repair](https://winecoolerrepair.center/brands/bertazzoni/)

More Bertazzoni codes

[Power Failure](https://winecoolerrepair.center/error-codes/bertazzoni-power-failure/) [Door open](https://winecoolerrepair.center/error-codes/bertazzoni-door-open/) [Upper or lower zone too warm](https://winecoolerrepair.center/error-codes/bertazzoni-zone-too-warm/) [Error Code...](https://winecoolerrepair.center/error-codes/bertazzoni-error-code/) [Check Cond](https://winecoolerrepair.center/error-codes/bertazzoni-check-cond/)

Temperature and alarms on other makes

[ASKO Zone temperature is out of range](https://winecoolerrepair.center/error-codes/asko-zone-temperature-out-of-range/) [Café High Temperature Alert](https://winecoolerrepair.center/error-codes/cafe-high-temperature-alert/) [Dacor Abnormally high temperature](https://winecoolerrepair.center/error-codes/dacor-abnormally-high-temperature/) [Electrolux H°](https://winecoolerrepair.center/error-codes/electrolux-h/) [Fulgor Milano Cellar too warm](https://winecoolerrepair.center/error-codes/fulgor-milano-cellar-too-warm/) [JennAir Over Temp](https://winecoolerrepair.center/error-codes/jennair-over-temp/) [KitchenAid Over Temp](https://winecoolerrepair.center/error-codes/kitchenaid-over-temp/) [Liebherr Temperature alarm](https://winecoolerrepair.center/error-codes/liebherr-temperature-alarm/)

[All 38 codes of this kind](https://winecoolerrepair.center/error-codes/#family-temperature)

Bertazzoni builds this

### Wine column

A full-height built-in wine cabinet, 18 to 30 inches wide, set flush into tall cabinetry or paired with a matching column, with a glass or panel door and dozens to well over a hundred bottles inside.

Bertazzoni builds this

### Dual-zone wine cooler

A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature.

## In Bertazzoni's own words

> Wait 12 hours. If the problem persists, contact Customer Care.

[Bertazzoni built-in wine columns user manual (REF18WCP / REF24WCP /23)](https://us.bertazzoni.com/downloads/13505/10263/8546_FH_WineColumns_usermanual_1.pdf?act=download) [Bertazzoni built-in wine columns user manual (REF18WCP / REF24WCP /23)](https://us.bertazzoni.com/downloads/13505/10263/8546_FH_WineColumns_usermanual_1.pdf?act=download)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bertazzoni REF18WCP and REF24WCP built-in wine columns (/23 series; IX stainless and PR panel-ready, left or right hinge).

## Bertazzoni Upper or lower zone too cold wine cooler repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://winecoolerrepair.center/locations/)

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For the heart of your home.

## Questions about Upper or lower zone too cold.

### Can I clear Upper or lower zone too cold myself?

Check the setting of the named zone. If it comes back, it needs a visit.

### How long should I wait when my Bertazzoni says a zone is too cold?

Bertazzoni says 12 hours. If the message is still there after that, book a visit.

### Why can't I set my Bertazzoni lower zone warmer?

When the upper zone is below 54°F, the lower zone is limited to 50°F or colder. Raise the upper zone first.

### Can a too-cold zone harm my wine?

Slightly cold storage slows aging but is rarely harmful. A zone far below its setting should still be checked, since a stuck control could keep pushing it colder.

---

**[Read on the site: Bertazzoni zone too cold: one compartment is below its setting](https://winecoolerrepair.center/error-codes/bertazzoni-zone-too-cold/)**

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