---
title: "JennAir Cool Off: only Cool On and Cool Off on the display"
description: "What Cool Off means on JennAir Cool Off: only Cool On and Cool Off on the displays, what to check before booking, and when it is not a failure at all."
url: "https://winecoolerrepair.center/error-codes/jennair-cool-off/"
---

# JennAir Cool Off: only Cool On and Cool Off on the display

The first time a JennAir undercounter wine unit is plugged in, its control starts in Cool Off and shows only the Cool On and Cool Off options.

## What Cool Off actually means.

The first time a JennAir undercounter wine unit is plugged in, its control starts in Cool Off and shows only the Cool On and Cool Off options. It stays that way, not cooling, until COOL ON is held.

JennAir wine cooler display · also shown as COOL ON

What to do when Cool Off shows on the wine cooler

### Kind of code Mode, not a failure

A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off.

### Usually leads to No repair

Press and hold COOL ON for 3 seconds; the menus and preset temperatures should appear.

### Shows up as Wine Cooler Error Code

A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.

### Make JennAir

JennAir wine cooler repair for dark displays, uneven zones and cabinets that lose their chill.

### Source JennAir use and care guide W11324867, 24-inch undercounter wine unit

JennAir 24-inch undercounter wine units (use and care guide W11324867).

## Before you book, in this order.

Each step comes from JennAir's own guidance for Cool Off on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Press and hold COOL ON for 3 seconds; the menus and preset temperatures should appear.

02

Leave both zones at the 50°F default or adjust them, then wait 24 hours before changing again.

03

If the unit will not leave Cool Off or drops back into it, book a visit.

### Cleared?

The display has gone quiet and the cabinet is back at its setting without a new part. Should the code reappear this week, or the reds start feeling warm again, book a visit and mention that it came back.

### What not to do

Cool Off on a newly installed unit is expected, not a failure. If other menus still work while Cool Off is lit, see Showroom Mode instead.

## What you may notice with it.

The wine cooler problems Cool Off tends to arrive with. Answer these at the wine cooler before anyone is booked.

[All problems](https://winecoolerrepair.center/problems/)

Before you call

### [Wine Cooler Error Code](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

[All 7 causes, cheapest first](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

It also comes with

- [**Wine Cooler Not Cooling**](https://winecoolerrepair.center/problems/wine-cooler-not-cooling/)
- [**Wine Cooler Not Turning On**](https://winecoolerrepair.center/problems/wine-cooler-not-turning-on/)

Problem

### Wine Cooler Error Code

7 causes, cheapest first

No repair indicated

## Nothing to repair.

A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off.

[How to read what your wine cooler is telling you](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

## JennAir wine coolers.

JennAir wine cooler repair for dark displays, uneven zones and cabinets that lose their chill.

[JennAir wine cooler repair](https://winecoolerrepair.center/brands/jennair/)

More JennAir codes

[Over Temp](https://winecoolerrepair.center/error-codes/jennair-over-temp/) [Door Open alarm](https://winecoolerrepair.center/error-codes/jennair-door-open-alarm/) [Showroom Mode](https://winecoolerrepair.center/error-codes/jennair-showroom-mode/) [Lock](https://winecoolerrepair.center/error-codes/jennair-lock/) [SABBATH](https://winecoolerrepair.center/error-codes/jennair-sabbath/) [CELLAR MODE](https://winecoolerrepair.center/error-codes/jennair-cellar-mode/) [Cleaning reminder](https://winecoolerrepair.center/error-codes/jennair-condenser-cleaning-reminder/)

Mode, not a failure on other makes

[Café SA](https://winecoolerrepair.center/error-codes/cafe-sa/) [Dacor oF](https://winecoolerrepair.center/error-codes/dacor-of/) [Electrolux Sb](https://winecoolerrepair.center/error-codes/electrolux-sb/) [Fisher & Paykel Sabbath mode](https://winecoolerrepair.center/error-codes/fisher-and-paykel-sabbath-mode/) [Fulgor Milano keypad locked](https://winecoolerrepair.center/error-codes/fulgor-milano-keypad-locked/) [Gaggenau Demo mode](https://winecoolerrepair.center/error-codes/gaggenau-demo-mode/) [GE Profile Loc](https://winecoolerrepair.center/error-codes/ge-profile-loc/) [KitchenAid Sabbath Mode](https://winecoolerrepair.center/error-codes/kitchenaid-sabbath-mode/)

[All 49 codes of this kind](https://winecoolerrepair.center/error-codes/#family-mode)

JennAir builds this

### Undercounter wine cooler

A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor.

JennAir builds this

### Wine column

A full-height built-in wine cabinet, 18 to 30 inches wide, set flush into tall cabinetry or paired with a matching column, with a glass or panel door and dozens to well over a hundred bottles inside.

JennAir builds this

### Dual-zone wine cooler

A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature.

## In JennAir's own words

> the control will be in Cool Off mode

[JennAir use and care guide W11324867, 24-inch undercounter wine unit](https://web.archive.org/web/2026id_/https://www.jennair.com/content/dam/global/documents/201905/owners-manual-w11324867-rev-c.pdf) [JennAir use and care guide W11324867, 24-inch undercounter wine unit](https://web.archive.org/web/2026id_/https://www.jennair.com/content/dam/global/documents/201905/owners-manual-w11324867-rev-c.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir 24-inch undercounter wine units (use and care guide W11324867).

## JennAir Cool Off wine cooler repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://winecoolerrepair.center/locations/)

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For the heart of your home.

## Questions about Cool Off.

### Can I clear Cool Off myself?

Press and hold COOL ON for 3 seconds; the menus and preset temperatures should appear.

### My new JennAir wine cooler is not getting cold. Is it broken?

Probably not. It arrives in Cool Off; hold COOL ON for 3 seconds to start cooling.

### What temperature does a JennAir wine cooler start at after Cool On?

JennAir presets both compartments to 50°F. The upper zone can be set from 42 to 54°F and the lower from 42 to 64°F.

### Does Cool Off cut power to my JennAir wine cooler?

No, the control stays powered and still shows Cool On. Unplug the unit or switch off the breaker before cleaning behind the grille.

---

**[Read on the site: JennAir Cool Off: only Cool On and Cool Off on the display](https://winecoolerrepair.center/error-codes/jennair-cool-off/)**

**[Book a visit with WineCoolerRepair.center](https://winecoolerrepair.center/schedule/)**
