---
title: "Thermador Wine Reserve shows OFF: the unit has been switched off at its control"
description: "What OFF means on Thermador Wine Reserve shows OFF: the unit has been switched off at its controls, what to check before booking, and when it is not a failure…"
url: "https://winecoolerrepair.center/error-codes/thermador-off/"
---

# Thermador Wine Reserve shows OFF: the unit has been switched off at its control

Holding ON/OFF for 3 seconds puts the under-counter Wine Reserve into off mode, which stops cooling and every other function while the display reads OFF.

## What OFF actually means.

Holding ON/OFF for 3 seconds puts the under-counter Wine Reserve into off mode, which stops cooling and every other function while the display reads OFF. Thermador lists this first when the unit is not cooling. Holding the same key for 3 seconds starts normal operation again.

Thermador wine cooler display · also shown as Display reads OFF

What to do when OFF shows on the wine cooler

### Kind of code Power

The cooler saw the supply voltage dip, surge or drop out, or is recording that the power was cut while nobody was home. The cause is as often the outlet, a shared circuit, an extension cord or a storm outage as the cooler itself. A breaker that will not hold or a whiff of hot plastic means cutting the circuit at the panel, standing dry and clear of the cooler, then leaving the glass door closed until the technician arrives.

### Usually leads to Wine cooler diagnostic visit

A visit that measures each zone and the room around the cabinet first, then works through the door seal, the airflow, the sensors and the cooling system until one part is named.

### Shows up as Wine Cooler Error Code

A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.

### Make Thermador

Thermador wine cooler service for cabinets that run cold, run warm or fog up behind the glass.

### Source Thermador Wine Reserve Use & Care Guide, troubleshooting

Thermador T24UW925, T24UW915 and T24UW905 under-counter Wine Reserve units.

## Before you book, in this order.

Each step comes from Thermador's own guidance for OFF on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Hold ON/OFF for 3 seconds and watch the zone temperatures return to the display.

02

Keep the door closed while the unit pulls both zones back down.

03

If OFF returns by itself, or the unit will not start, check the breaker and book a visit.

### Still there?

It usually turns into [wine cooler diagnostic visit](https://winecoolerrepair.center/services/diagnostic-visit/). Book with the code and the model number.

### What not to do

OFF is not a power outage; with no power the display would be dark. A blank display points to the outlet, the breaker or the power supply inside the unit instead.

## What you may notice with it.

The wine cooler problems OFF tends to arrive with. Answer these at the wine cooler before anyone is booked.

[All problems](https://winecoolerrepair.center/problems/)

Before you call

### [Wine Cooler Error Code](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

[All 7 causes, cheapest first](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

It also comes with

- [**Wine Cooler Not Cooling**](https://winecoolerrepair.center/problems/wine-cooler-not-cooling/)
- [**Wine Cooler Not Turning On**](https://winecoolerrepair.center/problems/wine-cooler-not-turning-on/)

Problem

### Wine Cooler Error Code

7 causes, cheapest first

Where OFF usually leads

## Wine cooler diagnostic visit.

Book a visit [What the job involves](https://winecoolerrepair.center/services/diagnostic-visit/)

## Thermador wine coolers.

Thermador wine cooler service for cabinets that run cold, run warm or fog up behind the glass.

[Thermador wine cooler repair](https://winecoolerrepair.center/brands/thermador/)

More Thermador codes

[HI](https://winecoolerrepair.center/error-codes/thermador-hi/) [Door alarm](https://winecoolerrepair.center/error-codes/thermador-door-alarm/) [SAB](https://winecoolerrepair.center/error-codes/thermador-sab/) [Demo mode](https://winecoolerrepair.center/error-codes/thermador-demo-mode/) [LOCK](https://winecoolerrepair.center/error-codes/thermador-lock/) [Self-test result](https://winecoolerrepair.center/error-codes/thermador-self-test-result/)

Power on other makes

[Bertazzoni Power Failure](https://winecoolerrepair.center/error-codes/bertazzoni-power-failure/) [Electrolux Power Failure](https://winecoolerrepair.center/error-codes/electrolux-power-failure/) [Fisher & Paykel F13](https://winecoolerrepair.center/error-codes/fisher-and-paykel-f13/) [Fulgor Milano Power Failure](https://winecoolerrepair.center/error-codes/fulgor-milano-power-failure/) [Liebherr Power failure](https://winecoolerrepair.center/error-codes/liebherr-power-failure/) [Marvel Power Failure](https://winecoolerrepair.center/error-codes/marvel-power-failure/) [Miele Power supply symbol flashing](https://winecoolerrepair.center/error-codes/miele-power-symbol-flashing/) [Perlick PWR](https://winecoolerrepair.center/error-codes/perlick-pwr/)

[All 10 codes of this kind](https://winecoolerrepair.center/error-codes/#family-power)

Thermador builds this

### Undercounter wine cooler

A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor.

Thermador builds this

### Wine column

A full-height built-in wine cabinet, 18 to 30 inches wide, set flush into tall cabinetry or paired with a matching column, with a glass or panel door and dozens to well over a hundred bottles inside.

Thermador builds this

### Dual-zone wine cooler

A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature.

## In Thermador's own words

> Press and hold for 3 seconds the ON/OFF Button

[Thermador Wine Reserve Use & Care Guide, troubleshooting](https://media3.bsh-group.com/Documents/9001700388_B.pdf) [Thermador Wine Reserve Use & Care Guide, ON/OFF key](https://media3.bsh-group.com/Documents/9001700388_B.pdf) [Thermador Wine Reserve Use & Care Guide, not cooling](https://media3.bsh-group.com/Documents/9001700388_B.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador T24UW925, T24UW915 and T24UW905 under-counter Wine Reserve units.

## Thermador OFF wine cooler repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://winecoolerrepair.center/locations/)

[Tampa Bay](https://winecoolerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://winecoolerrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://winecoolerrepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://winecoolerrepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://winecoolerrepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://winecoolerrepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://winecoolerrepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://winecoolerrepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://winecoolerrepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://winecoolerrepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://winecoolerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://winecoolerrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://winecoolerrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://winecoolerrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://winecoolerrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://winecoolerrepair.center/locations/orlando/heathrow/)
- [Celebration](https://winecoolerrepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://winecoolerrepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://winecoolerrepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://winecoolerrepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://winecoolerrepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://winecoolerrepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://winecoolerrepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://winecoolerrepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://winecoolerrepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://winecoolerrepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://winecoolerrepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://winecoolerrepair.center/locations/south-florida/golden-beach/)
- [Weston](https://winecoolerrepair.center/locations/south-florida/weston/)
- [Boca Raton](https://winecoolerrepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://winecoolerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://winecoolerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://winecoolerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://winecoolerrepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://winecoolerrepair.center/locations/new-york/tribeca/)
- [SoHo](https://winecoolerrepair.center/locations/new-york/soho/)
- [Greenwich Village](https://winecoolerrepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://winecoolerrepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://winecoolerrepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://winecoolerrepair.center/locations/new-york/park-slope/)
- [DUMBO](https://winecoolerrepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://winecoolerrepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://winecoolerrepair.center/locations/new-york/great-neck/)
- [Southampton](https://winecoolerrepair.center/locations/new-york/southampton/)
- [Scarsdale](https://winecoolerrepair.center/locations/new-york/scarsdale/)

[Houston](https://winecoolerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://winecoolerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://winecoolerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://winecoolerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://winecoolerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://winecoolerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://winecoolerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://winecoolerrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://winecoolerrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://winecoolerrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://winecoolerrepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://winecoolerrepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://winecoolerrepair.center/locations/houston/the-woodlands/)
- [West University](https://winecoolerrepair.center/locations/houston/west-university/)

[Chicago](https://winecoolerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://winecoolerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://winecoolerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://winecoolerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://winecoolerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://winecoolerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://winecoolerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://winecoolerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://winecoolerrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://winecoolerrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://winecoolerrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://winecoolerrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://winecoolerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://winecoolerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://winecoolerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://winecoolerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://winecoolerrepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://winecoolerrepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://winecoolerrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://winecoolerrepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://winecoolerrepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://winecoolerrepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://winecoolerrepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://winecoolerrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://winecoolerrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://winecoolerrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://winecoolerrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://winecoolerrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://winecoolerrepair.center/locations/los-angeles/malibu/)

[San Diego](https://winecoolerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://winecoolerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://winecoolerrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://winecoolerrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://winecoolerrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://winecoolerrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://winecoolerrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://winecoolerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://winecoolerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://winecoolerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://winecoolerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://winecoolerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://winecoolerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://winecoolerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://winecoolerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://winecoolerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://winecoolerrepair.center/locations/bay-area/atherton/)
- [Woodside](https://winecoolerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://winecoolerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://winecoolerrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://winecoolerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://winecoolerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://winecoolerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about OFF.

### Can I clear OFF myself?

Hold ON/OFF for 3 seconds and watch the zone temperatures return to the display. If it comes back, it needs a visit.

### How did my Thermador Wine Reserve switch itself off?

Usually a hand or a cleaning cloth held the ON/OFF key for 3 seconds. Turning LOCK on before cleaning prevents it.

### Does OFF mean the unit lost power?

No. OFF means the control has power and was told to stop; a power loss leaves the display blank.

### How long does the unit take to cool again after OFF?

Allow several hours with the door shut. Both zones start from wherever the room left them.

---

**[Read on the site: Thermador Wine Reserve shows OFF: the unit has been switched off at its control](https://winecoolerrepair.center/error-codes/thermador-off/)**

**[Book a visit with WineCoolerRepair.center](https://winecoolerrepair.center/schedule/)**
