---
title: "True HOLIDAY MODE ACTIVE: the wine column is in its Star-K mode"
description: "What HOLIDAY MODE ACTIVE means on True HOLIDAY MODE ACTIVE: the wine column is in its Star-K modes, what to check before booking, and when it is not a failure…"
url: "https://winecoolerrepair.center/error-codes/true-holiday-mode-active/"
---

# True HOLIDAY MODE ACTIVE: the wine column is in its Star-K mode

HOLIDAY MODE is True’s Star-K mode for its columns.

## What HOLIDAY MODE ACTIVE actually means.

HOLIDAY MODE is True’s Star-K mode for its columns. While it is on, set points cannot be changed, manual defrost is blocked, and cooling starts and stops after a random delay of 16 to 21 seconds. With the door closed, the display reads HOLIDAY MODE ACTIVE.

True Residential wine cooler display · also shown as HOLIDAY MODE

What to do when HOLIDAY MODE ACTIVE shows on the wine cooler

### Kind of code Mode, not a failure

A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off.

### Usually leads to No repair

If you did not mean to turn it on, press any key; the display prompts PRESS ANY KEY TO EXIT.

### Shows up as Wine Cooler Error Code

A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.

### Make True Residential

True Residential wine coolers diagnosed in the home, from a quiet cabinet that stopped cooling to one that will not quiet down.

### Source True column installation and operation manual TEC_TM_009 (TR-24, TR-30, TR-36, including the TR-DZW wine column)

True wine columns with the menu display (24-inch and 30-inch dual-zone wine columns, TR-DZW). The same manual covers True refrigerator and freezer columns.

## Before you book, in this order.

Each step comes from True Residential's own guidance for HOLIDAY MODE ACTIVE on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

If you did not mean to turn it on, press any key; the display prompts PRESS ANY KEY TO EXIT.

02

Check that your set points are what you want once the mode is off.

03

If the column will not leave holiday mode, book a visit.

### Cleared?

The display has gone quiet and the cabinet is back at its setting without a new part. Should the code reappear this week, or the reds start feeling warm again, book a visit and mention that it came back.

### What not to do

HOLIDAY MODE ACTIVE is not a failure. It is also not VACATION MODE, which saves energy and ends on the next door opening.

## What you may notice with it.

The wine cooler problems HOLIDAY MODE ACTIVE tends to arrive with. Answer these at the wine cooler before anyone is booked.

[All problems](https://winecoolerrepair.center/problems/)

Before you call

### [Wine Cooler Error Code](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

[All 7 causes, cheapest first](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

It also comes with

- [**Wine Cooler Display Not Working**](https://winecoolerrepair.center/problems/wine-cooler-display-not-working/)
- [**Wine Cooler Temperature Swings**](https://winecoolerrepair.center/problems/wine-cooler-temperature-swings/)

Problem

### Wine Cooler Error Code

7 causes, cheapest first

No repair indicated

## Nothing to repair.

A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off.

[How to read what your wine cooler is telling you](https://winecoolerrepair.center/problems/wine-cooler-error-code/)

## True Residential wine coolers.

True Residential wine coolers diagnosed in the home, from a quiet cabinet that stopped cooling to one that will not quiet down.

[True Residential wine cooler repair](https://winecoolerrepair.center/brands/true/)

More True Residential codes

[HIGH TEMP](https://winecoolerrepair.center/error-codes/true-high-temp/) [DOOR ALARM](https://winecoolerrepair.center/error-codes/true-door-alarm/) [SHOWROOM MODE](https://winecoolerrepair.center/error-codes/true-showroom-mode/) [VACATION MODE ACTIVE](https://winecoolerrepair.center/error-codes/true-vacation-mode-active/)

Mode, not a failure on other makes

[Café SA](https://winecoolerrepair.center/error-codes/cafe-sa/) [Dacor oF](https://winecoolerrepair.center/error-codes/dacor-of/) [Electrolux Sb](https://winecoolerrepair.center/error-codes/electrolux-sb/) [Fisher & Paykel Sabbath mode](https://winecoolerrepair.center/error-codes/fisher-and-paykel-sabbath-mode/) [Fulgor Milano keypad locked](https://winecoolerrepair.center/error-codes/fulgor-milano-keypad-locked/) [Gaggenau Demo mode](https://winecoolerrepair.center/error-codes/gaggenau-demo-mode/) [GE Profile Loc](https://winecoolerrepair.center/error-codes/ge-profile-loc/) [JennAir Showroom Mode](https://winecoolerrepair.center/error-codes/jennair-showroom-mode/)

[All 51 codes of this kind](https://winecoolerrepair.center/error-codes/#family-mode)

True Residential builds this

### Undercounter wine cooler

A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor.

True Residential builds this

### Wine column

A full-height built-in wine cabinet, 18 to 30 inches wide, set flush into tall cabinetry or paired with a matching column, with a glass or panel door and dozens to well over a hundred bottles inside.

True Residential builds this

### Freestanding wine cooler

A wine cooler that stands on its own in a dining room, a den or a basement, cooled either by a compressor or by a thermoelectric module, and vented at the back or the sides.

## In True Residential's own words

> The display shows HOLIDAY MODE ACTIVE when the door is closed.

[True column installation and operation manual TEC_TM_009 (TR-24, TR-30, TR-36, including the TR-DZW wine column)](https://true-caliber.com/wp-content/uploads/2020/01/212530_30-TR-24_30_36-Install-Manual_REV-N_EN35.pdf) [True column installation and operation manual TEC_TM_009 (TR-24, TR-30, TR-36, including the TR-DZW wine column)](https://true-caliber.com/wp-content/uploads/2020/01/212530_30-TR-24_30_36-Install-Manual_REV-N_EN35.pdf) [True column installation and operation manual TEC_TM_009 (TR-24, TR-30, TR-36, including the TR-DZW wine column)](https://true-caliber.com/wp-content/uploads/2020/01/212530_30-TR-24_30_36-Install-Manual_REV-N_EN35.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True wine columns with the menu display (24-inch and 30-inch dual-zone wine columns, TR-DZW). The same manual covers True refrigerator and freezer columns.

## True Residential HOLIDAY MODE ACTIVE wine cooler repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://winecoolerrepair.center/locations/)

[Tampa Bay](https://winecoolerrepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://winecoolerrepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://winecoolerrepair.center/locations/tampa-bay/davis-islands/)
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- [Carrollwood](https://winecoolerrepair.center/locations/tampa-bay/carrollwood/)
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- [St. Pete Beach](https://winecoolerrepair.center/locations/tampa-bay/st-pete-beach/)
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- [Winter Park](https://winecoolerrepair.center/locations/orlando/winter-park/)
- [Windermere](https://winecoolerrepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://winecoolerrepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://winecoolerrepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://winecoolerrepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://winecoolerrepair.center/locations/orlando/heathrow/)
- [Celebration](https://winecoolerrepair.center/locations/orlando/celebration/)

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- [Brickell](https://winecoolerrepair.center/locations/south-florida/brickell/)
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- [Palm Beach](https://winecoolerrepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://winecoolerrepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://winecoolerrepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://winecoolerrepair.center/locations/new-york/upper-west-side/)
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- [Greenwich Village](https://winecoolerrepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://winecoolerrepair.center/locations/new-york/battery-park-city/)
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- [DUMBO](https://winecoolerrepair.center/locations/new-york/dumbo/)
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- [Great Neck](https://winecoolerrepair.center/locations/new-york/great-neck/)
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- [Scarsdale](https://winecoolerrepair.center/locations/new-york/scarsdale/)

[Houston](https://winecoolerrepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://winecoolerrepair.center/locations/houston/river-oaks/)
- [Memorial](https://winecoolerrepair.center/locations/houston/memorial/)
- [Tanglewood](https://winecoolerrepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://winecoolerrepair.center/locations/houston/greater-heights/)
- [Kingwood](https://winecoolerrepair.center/locations/houston/kingwood/)
- [Bellaire](https://winecoolerrepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://winecoolerrepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://winecoolerrepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://winecoolerrepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://winecoolerrepair.center/locations/houston/sugar-land/)
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- [The Woodlands](https://winecoolerrepair.center/locations/houston/the-woodlands/)
- [West University](https://winecoolerrepair.center/locations/houston/west-university/)

[Chicago](https://winecoolerrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://winecoolerrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://winecoolerrepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://winecoolerrepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://winecoolerrepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://winecoolerrepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://winecoolerrepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://winecoolerrepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://winecoolerrepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://winecoolerrepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://winecoolerrepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://winecoolerrepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://winecoolerrepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://winecoolerrepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://winecoolerrepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://winecoolerrepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://winecoolerrepair.center/locations/los-angeles/bel-air/)
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- [Brentwood](https://winecoolerrepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://winecoolerrepair.center/locations/los-angeles/pacific-palisades/)
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- [Calabasas](https://winecoolerrepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://winecoolerrepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://winecoolerrepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://winecoolerrepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://winecoolerrepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://winecoolerrepair.center/locations/los-angeles/malibu/)

[San Diego](https://winecoolerrepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://winecoolerrepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://winecoolerrepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://winecoolerrepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://winecoolerrepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://winecoolerrepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://winecoolerrepair.center/locations/san-diego/coronado/)
- [Encinitas](https://winecoolerrepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://winecoolerrepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://winecoolerrepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://winecoolerrepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://winecoolerrepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://winecoolerrepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://winecoolerrepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://winecoolerrepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://winecoolerrepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://winecoolerrepair.center/locations/bay-area/atherton/)
- [Woodside](https://winecoolerrepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://winecoolerrepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://winecoolerrepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://winecoolerrepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://winecoolerrepair.center/locations/bay-area/piedmont/)
- [Marina](https://winecoolerrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about HOLIDAY MODE ACTIVE.

### Can I clear HOLIDAY MODE ACTIVE myself?

If you did not mean to turn it on, press any key; the display prompts PRESS ANY KEY TO EXIT.

### Why can I not change the temperature on my True column?

In holiday mode True locks the set points. Leave the mode first, then adjust.

### Does holiday mode keep my wine at temperature?

Yes. The zones still cool to their set points; only the timing of cooling is delayed.

### Is holiday mode the same as Sabbath mode on other brands?

It serves the same purpose. True follows Star-K requirements for it.

---

**[Read on the site: True HOLIDAY MODE ACTIVE: the wine column is in its Star-K mode](https://winecoolerrepair.center/error-codes/true-holiday-mode-active/)**

**[Book a visit with WineCoolerRepair.center](https://winecoolerrepair.center/schedule/)**
