--- title: "Viking showroom mode: the undercounter wine unit is lit but not cooling" description: "What Showroom mode means on Viking showroom mode: the undercounter wine unit is lit but not coolings, what to check before booking, and when it is not a failure…" url: "https://winecoolerrepair.center/error-codes/viking-showroom-mode/" --- # Viking showroom mode: the undercounter wine unit is lit but not cooling Viking Professional undercounter wine units have a showroom mode: the °F / °C symbol flashes, the cabinet stays lit, yet no cooling takes place. ## What Showroom mode actually means. Viking Professional undercounter wine units have a showroom mode: the °F / °C symbol flashes, the cabinet stays lit, yet no cooling takes place. Holding the same two buttons again for 5 seconds returns it to normal. Viking wine cooler display What to do when Showroom mode shows on the wine cooler ### Kind of code Mode, not a failure A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off. ### Usually leads to No repair Look for the flashing °F / °C symbol. ### Shows up as Wine Cooler Error Code A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool. ### Make Viking Viking wine coolers serviced where they stand, when the cabinet warms up, stays dark or keeps cycling. ### Source Viking FWUI5242G Install / Use & Care manual (Professional undercounter wine unit) Viking Professional undercounter wine units FWUI5152G (single zone) and FWUI5242G (dual zone), with the touch control. ## Before you book, in this order. Each step comes from Viking's own guidance for Showroom mode on its wine coolers. Follow it to the end: the last card says whether this is a visit. 01 Look for the flashing °F / °C symbol. 02 Hold the two showroom buttons shown in your manual’s control table for 5 seconds. 03 If the unit still does not cool an hour later, book a visit. ### Cleared? The display has gone quiet and the cabinet is back at its setting without a new part. Should the code reappear this week, or the reds start feeling warm again, book a visit and mention that it came back. ### What not to do Showroom mode is not a failure. Sabbath mode is the opposite: dark display, cooling on. ## What you may notice with it. The wine cooler problems Showroom mode tends to arrive with. Answer these at the wine cooler before anyone is booked. [All problems](https://winecoolerrepair.center/problems/) Before you call ### [Wine Cooler Error Code](https://winecoolerrepair.center/problems/wine-cooler-error-code/) [All 7 causes, cheapest first](https://winecoolerrepair.center/problems/wine-cooler-error-code/) It also comes with - [**Wine Cooler Not Cooling**](https://winecoolerrepair.center/problems/wine-cooler-not-cooling/) - [**Wine Cooler Display Not Working**](https://winecoolerrepair.center/problems/wine-cooler-display-not-working/) Problem ### Wine Cooler Error Code 7 causes, cheapest first No repair indicated ## Nothing to repair. A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off. [How to read what your wine cooler is telling you](https://winecoolerrepair.center/problems/wine-cooler-error-code/) ## Viking wine coolers. Viking wine coolers serviced where they stand, when the cabinet warms up, stays dark or keeps cycling. [Viking wine cooler repair](https://winecoolerrepair.center/brands/viking/) More Viking codes [Upper too warm](https://winecoolerrepair.center/error-codes/viking-upper-too-warm/) [Upper too cold](https://winecoolerrepair.center/error-codes/viking-upper-too-cold/) [Door open](https://winecoolerrepair.center/error-codes/viking-door-open/) [Power Failure](https://winecoolerrepair.center/error-codes/viking-power-failure/) [Error Code...](https://winecoolerrepair.center/error-codes/viking-error-code/) [Check condenser](https://winecoolerrepair.center/error-codes/viking-check-condenser/) [Replace filter](https://winecoolerrepair.center/error-codes/viking-replace-filter/) [Demo Mode](https://winecoolerrepair.center/error-codes/viking-demo-mode/) [HH](https://winecoolerrepair.center/error-codes/viking-hh/) [LL](https://winecoolerrepair.center/error-codes/viking-ll/) [dr](https://winecoolerrepair.center/error-codes/viking-dr/) [E2](https://winecoolerrepair.center/error-codes/viking-e2/) Mode, not a failure on other makes [Café SA](https://winecoolerrepair.center/error-codes/cafe-sa/) [Dacor oF](https://winecoolerrepair.center/error-codes/dacor-of/) [Electrolux Sb](https://winecoolerrepair.center/error-codes/electrolux-sb/) [Fisher & Paykel Sabbath mode](https://winecoolerrepair.center/error-codes/fisher-and-paykel-sabbath-mode/) [Fulgor Milano keypad locked](https://winecoolerrepair.center/error-codes/fulgor-milano-keypad-locked/) [Gaggenau Demo mode](https://winecoolerrepair.center/error-codes/gaggenau-demo-mode/) [GE Profile Loc](https://winecoolerrepair.center/error-codes/ge-profile-loc/) [JennAir Showroom Mode](https://winecoolerrepair.center/error-codes/jennair-showroom-mode/) [All 50 codes of this kind](https://winecoolerrepair.center/error-codes/#family-mode) Viking builds this ### Undercounter wine cooler A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor. Viking builds this ### Wine column A full-height built-in wine cabinet, 18 to 30 inches wide, set flush into tall cabinetry or paired with a matching column, with a glass or panel door and dozens to well over a hundred bottles inside. Viking builds this ### Dual-zone wine cooler A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature. ## In Viking's own words > Unit will not cool. [Viking FWUI5242G Install / Use & Care manual (Professional undercounter wine unit)](https://middleby-cdn.com/usermanuals/Viking_FWUI5242G_UndercounterWineCellar_Manual_1.pdf) [Viking FWUI5242G Install / Use & Care manual (Professional undercounter wine unit)](https://middleby-cdn.com/usermanuals/Viking_FWUI5242G_UndercounterWineCellar_Manual_1.pdf) [Viking FWUI5242G Install / Use & Care manual (Professional undercounter wine unit)](https://middleby-cdn.com/usermanuals/Viking_FWUI5242G_UndercounterWineCellar_Manual_1.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking Professional undercounter wine units FWUI5152G (single zone) and FWUI5242G (dual zone), with the touch control. ## Viking Showroom mode wine cooler repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Look for the flashing °F / °C symbol. ### How do I know my Viking undercounter is in showroom mode? The °F / °C symbol flashes and nothing cools, even though the display and light work. ### Can cleaning the panel turn on showroom mode? Yes, if two buttons are held together for 5 seconds. ### Will my settings be lost? Viking does not say they change. Check them once the unit is back to normal. --- **[Read on the site: Viking showroom mode: the undercounter wine unit is lit but not cooling](https://winecoolerrepair.center/error-codes/viking-showroom-mode/)** **[Book a visit with WineCoolerRepair.center](https://winecoolerrepair.center/schedule/)**