The display of a dual-zone wine cooler in a dim kitchen blinking a warm reading in its upper zone, the door closed on rows of unlabeled bottles.

True HIGH TEMP: the wine column is warmer than it should be

HIGH TEMP is one of the notification alerts a True column can show when it needs attention.

(844) 709-0727

Mon–Sat, 8am–8pm

  • Temperature and alarms
  • Wine cooler thermostat and sensor repair
  • Source: True Residential

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

What HIGH TEMP
actually means.

HIGH TEMP is one of the notification alerts a True column can show when it needs attention. The column manual lists it without a threshold. True’s undercounter wine cabinets use a clear rule: the high temperature alarm starts after an hour at or above 70°F.

True Residential wine cooler display · also shown as High Temp

What to do when HIGH TEMP shows on the wine cooler

Before you book,
in this order.

Each step comes from True Residential's own guidance for HIGH TEMP on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Check that the door is closed and not held open by a rack or bottle.

02

Check the zone temperature with a thermometer in a glass of water after an hour.

03

If the column stays warm, move the most valuable bottles somewhere cool and dark and book a visit.

Still there?

It usually turns into wine cooler thermostat and sensor repair. Book with the code and the model number.

What not to do

HIGH TEMP is not the door alarm, though a door left open can cause it. It is also not a display or communication problem; those show as other alerts.

What you may
notice with it.

The wine cooler problems HIGH TEMP tends to arrive with. Answer these at the wine cooler before anyone is booked.

All problems

Where HIGH TEMP usually leads

Wine cooler thermostat and sensor repair.

Thermostat or zone temperature sensor · low to moderate.

In True Residential's own words

The following notification alerts may show on the display if the appliance needs attention.
True column installation and operation manual TEC_TM_009 (TR-24, TR-30, TR-36, including the TR-DZW wine column) True 15 and 24 inch installation guide TEC_TM_156 (undercounter wine cabinets) True 15 and 24 inch installation guide TEC_TM_156 (undercounter wine cabinets)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True wine columns with the menu display (24-inch and 30-inch dual-zone wine columns, TR-DZW). The same manual covers True refrigerator and freezer columns. True undercounter wine cabinets use the 70°F, one-hour rule and signal it on their own controls.

True Residential HIGH TEMP wine cooler repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions
about HIGH TEMP.

Can I clear HIGH TEMP myself?
Check that the door is closed and not held open by a rack or bottle. If it comes back, it needs a visit.
At what temperature does a True wine unit sound its high temperature alarm?
For True single and dual zone wine units, the manual gives 70°F held for more than an hour.
Can I turn off the high temperature alarm on a True wine unit?
On True undercounter units the same key that turns on the door alarm also turns on the high temperature alarm. Leaving both on is the safer choice for a collection.
My True column shows HIGH TEMP after I loaded a case of wine. Is that normal?
Loading many room-temperature bottles can warm a zone for a while. Give it several hours, and book a visit if the alert stays.

Back to your everyday

Still showing HIGH TEMP?

When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.

(844) 709-0727 Schedule a repair