

True HIGH TEMP: the wine column is warmer than it should be
HIGH TEMP is one of the notification alerts a True column can show when it needs attention.
Mon–Sat, 8am–8pm
- Temperature and alarms
- Wine cooler thermostat and sensor repair
- Source: True Residential
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What HIGH TEMP
actually means.
HIGH TEMP is one of the notification alerts a True column can show when it needs attention. The column manual lists it without a threshold. True’s undercounter wine cabinets use a clear rule: the high temperature alarm starts after an hour at or above 70°F.
True Residential wine cooler display · also shown as High Temp
What to do when HIGH TEMP shows on the wine coolerKind of codeTemperature and alarms
The cooler read a zone well away from its setting and raised an alarm, sometimes showing the warmest figure it reached while the house was empty. The reason may be as small as a door left resting on a bottle neck or a long outage, or as serious as cooling that has stopped. Keep the glass door shut and feel a bottle in the middle of the rack before doing anything else; the alarm is a warning about the wine, not a diagnosis.
Usually leads toWine cooler thermostat and sensor repair
Testing and replacing the thermostat or the temperature sensors that tell a wine cooler when to cool, when the cabinet runs too cold, too warm or back and forth.
Shows up asWine Cooler Error Code
A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.
MakeTrue Residential
True Residential wine coolers diagnosed in the home, from a quiet cabinet that stopped cooling to one that will not quiet down.
SourceTrue column installation and operation manual TEC_TM_009 (TR-24, TR-30, TR-36, including the TR-DZW wine column)
True wine columns with the menu display (24-inch and 30-inch dual-zone wine columns, TR-DZW). The same manual covers True refrigerator and freezer columns. True undercounter wine cabinets use the 70°F, one-hour rule and signal it on their own controls.
Before you book,
in this order.
Each step comes from True Residential's own guidance for HIGH TEMP on its wine coolers. Follow it to the end: the last card says whether this is a visit.
Check that the door is closed and not held open by a rack or bottle.
Check the zone temperature with a thermometer in a glass of water after an hour.
If the column stays warm, move the most valuable bottles somewhere cool and dark and book a visit.
Still there?
It usually turns into wine cooler thermostat and sensor repair. Book with the code and the model number.
What not to do
HIGH TEMP is not the door alarm, though a door left open can cause it. It is also not a display or communication problem; those show as other alerts.
What you may
notice with it.
The wine cooler problems HIGH TEMP tends to arrive with. Answer these at the wine cooler before anyone is booked.
All problemsWhere HIGH TEMP usually leads
Wine cooler thermostat and sensor repair.
True Residential
wine coolers.
True Residential wine coolers diagnosed in the home, from a quiet cabinet that stopped cooling to one that will not quiet down.
True Residential wine cooler repairMore True Residential codes
Temperature and alarms on other makes
Undercounter wine cooler
A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor.
Wine column
A full-height built-in wine cabinet, 18 to 30 inches wide, set flush into tall cabinetry or paired with a matching column, with a glass or panel door and dozens to well over a hundred bottles inside.
Freestanding wine cooler
A wine cooler that stands on its own in a dining room, a den or a basement, cooled either by a compressor or by a thermoelectric module, and vented at the back or the sides.
In True Residential's own words
The following notification alerts may show on the display if the appliance needs attention.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. True wine columns with the menu display (24-inch and 30-inch dual-zone wine columns, TR-DZW). The same manual covers True refrigerator and freezer columns. True undercounter wine cabinets use the 70°F, one-hour rule and signal it on their own controls.
True Residential HIGH TEMP wine cooler repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about HIGH TEMP.
Can I clear HIGH TEMP myself?
At what temperature does a True wine unit sound its high temperature alarm?
Can I turn off the high temperature alarm on a True wine unit?
My True column shows HIGH TEMP after I loaded a case of wine. Is that normal?
Back to your everyday
Still showing HIGH TEMP?
When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.