JennAir Cool Off: only Cool On and Cool Off on the display
The first time a JennAir undercounter wine unit is plugged in, its control starts in Cool Off and shows only the Cool On and Cool Off options.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: JennAir
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What Cool Off
actually means.
The first time a JennAir undercounter wine unit is plugged in, its control starts in Cool Off and shows only the Cool On and Cool Off options. It stays that way, not cooling, until COOL ON is held.
JennAir wine cooler display · also shown as COOL ON
What to do when Cool Off shows on the wine coolerKind of codeMode, not a failure
A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off.
Usually leads toNo repair
Press and hold COOL ON for 3 seconds; the menus and preset temperatures should appear.
Shows up asWine Cooler Error Code
A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.
MakeJennAir
JennAir wine cooler repair for dark displays, uneven zones and cabinets that lose their chill.
SourceJennAir use and care guide W11324867, 24-inch undercounter wine unit
JennAir 24-inch undercounter wine units (use and care guide W11324867).
Before you book,
in this order.
Each step comes from JennAir's own guidance for Cool Off on its wine coolers. Follow it to the end: the last card says whether this is a visit.
Press and hold COOL ON for 3 seconds; the menus and preset temperatures should appear.
Leave both zones at the 50°F default or adjust them, then wait 24 hours before changing again.
If the unit will not leave Cool Off or drops back into it, book a visit.
Cleared?
The display has gone quiet and the cabinet is back at its setting without a new part. Should the code reappear this week, or the reds start feeling warm again, book a visit and mention that it came back.
What not to do
Cool Off on a newly installed unit is expected, not a failure. If other menus still work while Cool Off is lit, see Showroom Mode instead.
What you may
notice with it.
The wine cooler problems Cool Off tends to arrive with. Answer these at the wine cooler before anyone is booked.
All problems
Wine Cooler Error Code
7 causes, cheapest first
No repair indicated
Nothing to repair.
A setting someone switched on, often by leaning on the touch panel or left over from the showroom floor, rather than a part that wore out: a demo mode that lights the display and the rack lamps while the cooling never starts, a Sabbath setting that turns off the lights and alarms, a child or control lock that ignores every key press, a reminder that the glass door stood open. The cabinet is fine, and its own keys or its manual switch the mode back off.
JennAir
wine coolers.
JennAir wine cooler repair for dark displays, uneven zones and cabinets that lose their chill.
JennAir wine cooler repairMore JennAir codes
Mode, not a failure on other makes
Undercounter wine cooler
A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor.
Wine column
A full-height built-in wine cabinet, 18 to 30 inches wide, set flush into tall cabinetry or paired with a matching column, with a glass or panel door and dozens to well over a hundred bottles inside.
Dual-zone wine cooler
A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature.
In JennAir's own words
the control will be in Cool Off mode
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir 24-inch undercounter wine units (use and care guide W11324867).
JennAir Cool Off wine cooler repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Cool Off.
Can I clear Cool Off myself?
My new JennAir wine cooler is not getting cold. Is it broken?
What temperature does a JennAir wine cooler start at after Cool On?
Does Cool Off cut power to my JennAir wine cooler?
Back to your everyday
Still showing Cool Off?
When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.