The hinge side of a wine cooler's glass door standing slightly ajar, a gap of light visible along the gasket and the end of a wooden rack jutting toward it.

Viking Door open: the wine column door has been open a few minutes

On the Viking 7 Series column, the Door open message follows a door left ajar for several minutes.

(844) 709-0727

Mon–Sat, 8am–8pm

  • Door and seal
  • Wine cooler glass door and gasket repair
  • Source: Viking

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

What Door open
actually means.

On the Viking 7 Series column, the Door open message follows a door left ajar for several minutes. Viking’s troubleshooting notes that the door is built to close tightly, so it can be hard to reopen straight after closing while the pressure evens out.

Viking wine cooler display

What to do when Door open shows on the wine cooler

Before you book,
in this order.

Each step comes from Viking's own guidance for Door open on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Shut the column door and look for anything in its path.

02

A door that sticks when reopened straight away is normal; give it a moment.

03

Book a visit when the message stays up even though the door is shut.

Still there?

It usually turns into wine cooler glass door and gasket repair. Book with the code and the model number.

What not to do

Door open is not a cooling problem. Left long enough, though, it can be followed by a too warm message.

What you may
notice with it.

The wine cooler problems Door open tends to arrive with. Answer these at the wine cooler before anyone is booked.

All problems

Where Door open usually leads

Wine cooler glass door and gasket repair.

Door gasket, hinge adjustment or glass door · low.

In Viking's own words

This message appears when the door has been open for a few minutes.
Viking FDWCIC7240 user guide (7 Series integrated wine column) Viking FDWCIC7240 user guide (7 Series integrated wine column) Viking FDWCIC7240 user guide (7 Series integrated wine column)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking 7 Series integrated wine columns FDWCIC7240 and FDWCIC7300, with the touch display. Messages appear when you touch ALARM; the INFO button holds a message on screen for 30 seconds.

Viking Door open wine cooler repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions
about Door open.

Can I clear Door open myself?
Shut the column door and look for anything in its path. If it comes back, it needs a visit.
My Viking column door resists when I reopen it straight away. Is something wrong?
Viking designed it to seal tightly, which creates a brief vacuum. Wait a few seconds for the pressure to balance.
Who should adjust a Viking column door that will not close?
Viking points to the installer for doors that do not fully close, since panel-ready columns depend on how the panel was fitted.
Does Door open affect both compartments?
Yes. The column has one door, so both zones take in room air while it is open.

Back to your everyday

Still showing Door open?

When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.

(844) 709-0727 Schedule a repair