A stainless undercounter wine cooler with a tinted glass door built into white shaker cabinetry beneath a marble counter in a US home kitchen, rows of dark wine bottles lying on beech wood racks inside, softly lit.

Viking
Wine Cooler Repair

Viking wine coolers serviced where they stand, when the cabinet warms up, stays dark or keeps cycling.

(844) 709-0727

Mon–Sat, 8am–8pm

  • 3 wine cooler types
  • 6 problems we see
  • 13 error codes

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

Viking wine coolers,
specifically.

Viking’s current wine storage is the 7 Series integrated wine column in 24 and 30-inch widths and the Professional undercounter units in 15-inch single zone and 24-inch dual zone. The column writes out messages in words; the undercounter units use short codes such as HH and dr.

The Viking lineup

What is particular
to Viking.

We work on Viking 7 Series integrated wine columns (FDWCIC7240, FDWCIC7300), Professional undercounter wine units (FWUI5152G, FWUI5242G) and earlier Viking undercounter wine units such as VUWC and DUWC models.

Columns with humidity control and carbon filters

The 7 Series column has two zones with dedicated evaporators, humidity control and two activated carbon filters. A musty smell or a filter reminder is part of normal upkeep on these, not a failure.

Messages behind the ALARM button

On the column, touching ALARM brings up messages such as Upper too warm or Power Failure, in the order they happened. After an outage the column shows the highest temperatures it reached.

Two cleaning intervals in one guide

The column guide asks for the condenser to be cleaned every 6 months in its message table and every 12 months in its maintenance section. We work to the shorter interval.

Undercounter units with vibration control

Viking’s Professional undercounter wine units use a vibration-neutralizing rack system and wait 30 minutes before showing dr for an open door.

Parts

Column parts are matched to the model and serial number; filters and control parts for the 7 Series come through Viking. Parts for discontinued undercounter models can take longer to find.

Repair or replace

A 7 Series column is a large built-in investment and is almost always worth repairing. On a discontinued undercounter unit with a failed compressor, replacement deserves a look.

Book your Viking visit

Not a
Viking?

Viking is one of 25 wine cooler makes on this site. The other 24 each have a page of their own.

All 25 brands
A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions about
Viking wine coolers.

How do I see error messages on my Viking wine column?
Touch the ALARM button. Each message shows for 3 seconds, and pressing INFO keeps it up for 30 seconds.
Why is my Viking wine column door hard to open right after closing it?
Viking designed the door to seal tightly, which creates a brief vacuum. Wait a few seconds for the pressure to even out.
Does a Viking wine column need filter changes?
Yes. It carries activated carbon filters and reminds you to replace them every 12 months after a reset.
What does HH mean on my Viking undercounter wine unit?
A compartment has stayed warmer than its setting for a long time. Check the door and grille, then book a visit if it stays.

Back to your everyday

Book your Viking visit.

Have the wine cooler's model number ready — on Viking it decides which parts come on the first visit.

(844) 709-0727 Schedule a repair