The hinge side of a wine cooler's glass door standing slightly ajar, a gap of light visible along the gasket and the end of a wooden rack jutting toward it.

Viking dr: the undercounter wine door has been open 30 minutes

Viking’s FWUI undercounter wine units wait a full 30 minutes before showing dr, then sound a tone once a minute.

(844) 709-0727

Mon–Sat, 8am–8pm

  • Door and seal
  • Wine cooler glass door and gasket repair
  • Source: Viking

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

Before you book,
in this order.

Each step comes from Viking's own guidance for dr on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Close the door.

02

Check that no bottle or rack is holding it open.

03

dr on a closed door means the switch needs a technician; book a visit.

Still there?

It usually turns into wine cooler glass door and gasket repair. Book with the code and the model number.

What not to do

dr is not a temperature problem by itself. The 7 Series column uses a Door open message instead.

What you may
notice with it.

The wine cooler problems dr tends to arrive with. Answer these at the wine cooler before anyone is booked.

All problems

Where dr usually leads

Wine cooler glass door and gasket repair.

Door gasket, hinge adjustment or glass door · low.

In Viking's own words

When the door is left open for more than 30 minutes:
Viking FWUI5242G Install / Use & Care manual (Professional undercounter wine unit) Viking FWUI5242G Install / Use & Care manual (Professional undercounter wine unit) Viking FWUI5242G Install / Use & Care manual (Professional undercounter wine unit)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking Professional undercounter wine units FWUI5152G (single zone) and FWUI5242G (dual zone), with the touch control.

Viking dr wine cooler repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions
about dr.

Can I clear dr myself?
Close the door. If it comes back, it needs a visit.
How long before a Viking undercounter shows dr?
More than 30 minutes with the door open.
Why does dr show with the door closed?
The door switch may not see the door. A panel or hinge out of line can cause that.
Does dr mean the wine is warm?
Not necessarily, but half an hour of open door does warm the cabinet. Check it after closing.

Back to your everyday

Still showing dr?

When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.

(844) 709-0727 Schedule a repair