The top trim of a wine column lowered to show a small green circuit board behind the touch display, a ribbon cable running from it to the control strip.

ASKO P1: the proximity sensor is not working

P1 reports a proximity sensor error.

(844) 709-0727

Mon–Sat, 8am–8pm

  • Control board and display
  • Wine cooler control board and display repair
  • Source: ASKO

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

What P1
actually means.

P1 reports a proximity sensor error. The proximity sensor lets the display and lights react when someone comes near. ASKO treats it as the one error an owner may choose to stop displaying, since the cabinet works without it.

ASKO wine cooler display

What to do when P1 shows on the wine cooler

Before you book,
in this order.

Each step comes from ASKO's own guidance for P1 on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Dismiss the message with X or Confirm; ASKO repeats it after 3 hours while the cause remains.

02

If you do not use the approach feature, choose not to display P1 again, as ASKO allows.

03

Book a visit if you want the feature back.

Still there?

It usually turns into wine cooler control board and display repair. Book with the code and the model number.

What not to do

P1 does not affect cooling, humidity or the door. It is the only ASKO code the owner may hide.

What you may
notice with it.

The wine cooler problems P1 tends to arrive with. Answer these at the wine cooler before anyone is booked.

All problems

Where P1 usually leads

Wine cooler control board and display repair.

Main control board, display board or door switch · moderate to highest.

In ASKO's own words

Proximity sensor error.
ASKO WCN311942G Instructions for Use, error notifications ASKO WCN311942G Instructions for Use, repeat after 3 hours ASKO WCN311942G Instructions for Use, P1 exception

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. ASKO WCN311942G three-zone wine climate cabinet (zones A, B serving area, and C), sold in the US; the table in its Instructions for Use applies to this model family.

ASKO P1 wine cooler repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions
about P1.

Can I clear P1 myself?
Dismiss the message with X or Confirm; ASKO repeats it after 3 hours while the cause remains. If it comes back, it needs a visit.
Can I ignore P1 on my ASKO wine cabinet?
Yes. ASKO lets you stop P1 from being displayed, and the cabinet keeps working.
What does the ASKO proximity sensor do?
It changes the display and lighting when someone approaches, as set in the proximity and door sensor menu.
Can I switch the proximity sensor off?
Yes, the proximity and door sensor menu has an On and Off setting.

Back to your everyday

Still showing P1?

When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.

(844) 709-0727 Schedule a repair