A black freestanding wine cooler with a tinted glass door stands against a painted wall in a US home dining room, dark wine bottles lying on wooden shelves inside, a soft interior light.

ASKO
Wine Cooler Repair

Asko wine coolers looked at where they stand, starting from the temperature the bottles are actually sitting at.

(844) 709-0727

Mon–Sat, 8am–8pm

  • 2 wine cooler types
  • 7 problems we see
  • 14 error codes

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

ASKO wine coolers,
specifically.

ASKO's US wine storage is the WCN311942G Wine Climate Cabinet, a 75-inch freestanding cabinet for up to 190 bottles with three zones, one of them a serving area. It watches temperature, humidity and vibration with its own sensors and names each problem with a letter-and-number code on its touch screen, which makes it one of the more talkative cabinets we service.

The ASKO lineup

What is particular
to ASKO.

We service the ASKO WCN311942G Wine Climate Cabinet and its Vitrine-styled versions. Its sensors, fans and three charcoal filters are specific to this model family.

A code for each sensor

The cabinet reports communication (E), fan (F), humidity (H), proximity (P), temperature (T) and vibration (U) problems separately, down to the zone. A code tells us which zone and which part to test first.

A clay HumidityBox

Humidity is shown per zone, and below 40% the cabinet raises an alarm. ASKO's answer is a water-filled clay HumidityBox, refilled about every 30 days, before any repair is considered.

It notices vibration

A vibration sensor warns when shelves or the door are closed too hard, or when the cabinet stands on an uneven or shaking floor. Leveling and placement come before any part.

Safe mode keeps the wine cool

When a temperature sensor stops giving usable readings, the cabinet runs in a safe mode that holds each zone at a suitable temperature until it is repaired, which buys time for a visit.

Parts

Charcoal filters and HumidityBoxes are accessories; sensors, fans and the network card are ordered by model and serial number after the first visit, and ASKO parts can take longer than mainstream brands.

Repair or replace

Most ASKO codes point to one sensor, fan or connection, which is well worth repairing on a cabinet this size. A sealed-system failure out of warranty is where we would compare the cost with replacement.

Book your ASKO visit

Not a
ASKO?

ASKO is one of 25 wine cooler makes on this site. The other 24 each have a page of their own.

All 25 brands
A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions about
ASKO wine coolers.

What does it mean when an ASKO wine cabinet error comes back after 3 hours?
ASKO shows the message again if the problem is still there 3 hours after you close it. A code that returns needs a technician.
Why does my ASKO wine cabinet say humidity is low?
One or more zones has dropped to 40% or below. Fill the HumidityBox with water and place it in that zone; it takes about 9 hours to bring humidity back to 50%.
How often do the ASKO charcoal filters need changing?
About every 12 months. The display and the ConnectLife app remind you when they are due.
My ASKO wine cabinet warns about vibrations. Is it broken?
Usually not. Close the shelves and door gently and check the cabinet is level; U1 is the code for a failed vibration sensor.

Back to your everyday

Book your ASKO visit.

Have the wine cooler's model number ready — on ASKO it decides which parts come on the first visit.

(844) 709-0727 Schedule a repair