A wine cooler under a kitchen counter with its display dark, the cabinet door beside it open to show the plug and outlet, unlabeled bottles resting on the racks.

Thermador Wine Reserve shows OFF: the unit has been switched off at its control

Holding ON/OFF for 3 seconds puts the under-counter Wine Reserve into off mode, which stops cooling and every other function while the display reads OFF.

(844) 709-0727

Mon–Sat, 8am–8pm

  • Power
  • Wine cooler diagnostic visit
  • Source: Thermador

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

What OFF
actually means.

Holding ON/OFF for 3 seconds puts the under-counter Wine Reserve into off mode, which stops cooling and every other function while the display reads OFF. Thermador lists this first when the unit is not cooling. Holding the same key for 3 seconds starts normal operation again.

Thermador wine cooler display · also shown as Display reads OFF

What to do when OFF shows on the wine cooler

Before you book,
in this order.

Each step comes from Thermador's own guidance for OFF on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Hold ON/OFF for 3 seconds and watch the zone temperatures return to the display.

02

Keep the door closed while the unit pulls both zones back down.

03

If OFF returns by itself, or the unit will not start, check the breaker and book a visit.

Still there?

It usually turns into wine cooler diagnostic visit. Book with the code and the model number.

What not to do

OFF is not a power outage; with no power the display would be dark. A blank display points to the outlet, the breaker or the power supply inside the unit instead.

What you may
notice with it.

The wine cooler problems OFF tends to arrive with. Answer these at the wine cooler before anyone is booked.

All problems

Where OFF usually leads

Wine cooler diagnostic visit.

In Thermador's own words

Press and hold for 3 seconds the ON/OFF Button
Thermador Wine Reserve Use & Care Guide, troubleshooting Thermador Wine Reserve Use & Care Guide, ON/OFF key Thermador Wine Reserve Use & Care Guide, not cooling

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador T24UW925, T24UW915 and T24UW905 under-counter Wine Reserve units.

Thermador OFF wine cooler repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions
about OFF.

Can I clear OFF myself?
Hold ON/OFF for 3 seconds and watch the zone temperatures return to the display. If it comes back, it needs a visit.
How did my Thermador Wine Reserve switch itself off?
Usually a hand or a cleaning cloth held the ON/OFF key for 3 seconds. Turning LOCK on before cleaning prevents it.
Does OFF mean the unit lost power?
No. OFF means the control has power and was told to stop; a power loss leaves the display blank.
How long does the unit take to cool again after OFF?
Allow several hours with the door shut. Both zones start from wherever the room left them.

Back to your everyday

Still showing OFF?

When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.

(844) 709-0727 Schedule a repair