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The back of a freestanding wine cooler turned from the wall, a small black compressor and its coiled tubing visible at the bottom and a finned heat sink above it.

Perlick TEL: the evaporator coil is too cold

TEL is the G5 low evaporator temperature alarm.

(844) 709-0727

Mon–Sat, 8am–8pm

  • Compressor and cooling module
  • Wine cooler compressor and sealed system repair
  • Source: Perlick

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

What TEL
actually means.

TEL is the G5 low evaporator temperature alarm. Perlick asks you to run a defrost, check that the door shuts and the gasket seals, and make sure bottles are not blocking the evaporator fan or its louvered inlets. TEY is the extra low version, which calls for a manual defrost.

Perlick wine cooler display · also shown as TEY

What to do when TEL shows on the wine cooler

Kind of codeCompressor and cooling module

The part that makes the cold is not keeping up. On a compressor cooler it may fail to start, start and cut out, or run on without bringing the zones down; a start relay is the cheap answer ruled out first, while a seized compressor or lost refrigerant is a sealed system job where age weighs heavily. On a thermoelectric cooler the module or its heat sink fans have weakened, and a warm room makes it worse. Keep the bottles cool while it is diagnosed.

Usually leads toWine cooler compressor and sealed system repair

Getting a compressor-cooled wine cooler holding cellar temperature again, from the start relay and overload that fail first to a leak or a restriction in the sealed tubing.

Shows up asWine Cooler Error Code

A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.

MakePerlick

Perlick wine cooler repair for units under the counter or behind the bar that no longer keep a steady temperature.

SourcePerlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page)

Perlick G5 Core and G5 Luxe wine reserves with the touch display, single-zone (URS15W, URS24W) and dual-zone (URS24D). Up to ten past alarms stay listed, with date and time stamps, under Alarm History.

Before you book,
in this order.

Each step comes from Perlick's own guidance for TEL on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Run a defrost cycle using the G5 display.

02

Check the door and gasket, and pull back any bottles pressed against the fan cover or inlets.

03

If TEL returns within a week, book a visit.

Still there?

It usually turns into wine cooler compressor and sealed system repair. Book with the code and the model number.

What not to do

TEL is not a zone temperature alarm; the wine may be fine. The coil probe has a separate code, PEF.

What you may
notice with it.

The wine cooler problems TEL tends to arrive with. Answer these at the wine cooler before anyone is booked.

All problems

Before you call

Wine Cooler Error Code

All 7 causes, cheapest first

It also comes with

The control panel of a built-in wine column in a kitchen, its small display glowing with abstract amber segments beside the top of the glass door, unlabeled bottles lying on wooden racks behind the glass below. Problem

Wine Cooler Error Code

7 causes, cheapest first

Where TEL usually leads

Wine cooler compressor and sealed system repair.

Start relay, compressor or sealed-system leak · moderate to highest.
Book a visit What the job involves

Perlick
wine coolers.

Perlick wine cooler repair for units under the counter or behind the bar that no longer keep a steady temperature.

Perlick wine cooler repair

More Perlick codes

T1HT2HT1LDO1DO2PWRP1FPHFPEFTCHFEFUIX

Compressor and cooling module on other makes

JennAir Cleaning reminderSub-Zero EC15
All 4 codes of this kind
A stainless undercounter wine cooler with a tinted glass door built into white shaker cabinetry beneath a marble counter in a US home kitchen, rows of dark wine bottles lying on beech wood racks inside, softly lit. Perlick builds this

Undercounter wine cooler

A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor.

 A stainless dual-zone wine cooler with a glass door in a US home bar, a slim divider shelf separating an upper compartment of dark red wine bottles and a lower compartment of pale green bottles, all, lying on oak racks under two soft lights. Perlick builds this

Dual-zone wine cooler

A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature.

In Perlick's own words

TEL Low Evaporator Temperature
Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page) Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page) Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Perlick G5 Core and G5 Luxe wine reserves with the touch display, single-zone (URS15W, URS24W) and dual-zone (URS24D). Up to ten past alarms stay listed, with date and time stamps, under Alarm History.

Perlick TEL wine cooler repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions
about TEL.

Can I clear TEL myself?
Run a defrost cycle using the G5 display. If it comes back, it needs a visit.
Why would bottles cause TEL on a Perlick?
Bottles pushed against the fan or its louvered inlets block airflow over the coil, and the coil gets too cold.
What is TEY?
Extra low evaporator temperature. Perlick asks for a manual defrost and service if it repeats within a week.
Will TEL go away after a defrost?
If the cause was frost from door openings, usually yes. If it comes back, the door seal, airflow or fan needs checking.

Back to your everyday

Still showing TEL?

When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.

Schedule a repair Call (844) 709-0727
(844) 709-0727 Schedule a repair