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The inside rear wall of an empty wine cooler with the racks pulled out, a small temperature probe clipped to the wall and its thin lead running into a grommet.

Perlick PHF: the wine reserve humidity sensor has failed

PHF is the G5 humidity sensor alarm.

(844) 709-0727

Mon–Sat, 8am–8pm

  • Temperature sensors
  • Wine cooler thermostat and sensor repair
  • Source: Perlick

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

What PHF
actually means.

PHF is the G5 humidity sensor alarm. Perlick installs a humidity sensor on its wine reserves and lets you set a humidity percentage on them, so this code belongs to wine units. With the sensor out, the reserve cannot manage humidity as set.

Perlick wine cooler display

What to do when PHF shows on the wine cooler

Kind of codeTemperature sensors

The control has lost a believable reading from one of its thermistors: the probe in a zone, the one on the cold plate or coil, or on some models the one watching the room. With no trustworthy number, the cabinet either chills the bottles far below cellar temperature or lets a zone drift warm. A sensor sitting in frost, pinched behind a rack or unplugged during a move is ruled out before a new one is ordered.

Usually leads toWine cooler thermostat and sensor repair

Testing and replacing the thermostat or the temperature sensors that tell a wine cooler when to cool, when the cabinet runs too cold, too warm or back and forth.

Shows up asWine Cooler Error Code

A wine cooler error code appears as letters and digits on the display, a flashing temperature, dashes where a number should be or a blinking symbol, sometimes with an alarm tone and sometimes while the cabinet stays perfectly cool.

MakePerlick

Perlick wine cooler repair for units under the counter or behind the bar that no longer keep a steady temperature.

SourcePerlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page)

Perlick G5 Core and G5 Luxe wine reserves with the touch display, single-zone (URS15W, URS24W) and dual-zone (URS24D). Up to ten past alarms stay listed, with date and time stamps, under Alarm History.

Before you book,
in this order.

Each step comes from Perlick's own guidance for PHF on its wine coolers. Follow it to the end: the last card says whether this is a visit.

01

Acknowledge the alarm on the display.

02

Check the temperature, which PHF does not affect directly.

03

If PHF comes back, book a visit.

Still there?

It usually turns into wine cooler thermostat and sensor repair. Book with the code and the model number.

What not to do

PHF is not a temperature problem; the zones can still cool normally. It is also not the zone probe, which reports as P1F or P2F.

What you may
notice with it.

The wine cooler problems PHF tends to arrive with. Answer these at the wine cooler before anyone is booked.

All problems

Before you call

Wine Cooler Error Code

All 7 causes, cheapest first

It also comes with

The control panel of a built-in wine column in a kitchen, its small display glowing with abstract amber segments beside the top of the glass door, unlabeled bottles lying on wooden racks behind the glass below. Problem

Wine Cooler Error Code

7 causes, cheapest first

Where PHF usually leads

Wine cooler thermostat and sensor repair.

Thermostat or zone temperature sensor · low to moderate.
Book a visit What the job involves

Perlick
wine coolers.

Perlick wine cooler repair for units under the counter or behind the bar that no longer keep a steady temperature.

Perlick wine cooler repair

More Perlick codes

T1HT2HT1LDO1DO2PWRP1FPEFTCHFEFTELUIX

Temperature sensors on other makes

ASKO H1Fisher & Paykel F3Marvel EuSub-Zero EC05U-Line Zone T OpenVinotemp E1
All 19 codes of this kind
A stainless undercounter wine cooler with a tinted glass door built into white shaker cabinetry beneath a marble counter in a US home kitchen, rows of dark wine bottles lying on beech wood racks inside, softly lit. Perlick builds this

Undercounter wine cooler

A wine cooler about the height of a base cabinet, built in under the counter of a kitchen, a bar or a butler's pantry, with a glass door, sliding racks and a vented toe grille at the floor.

 A stainless dual-zone wine cooler with a glass door in a US home bar, a slim divider shelf separating an upper compartment of dark red wine bottles and a lower compartment of pale green bottles, all, lying on oak racks under two soft lights. Perlick builds this

Dual-zone wine cooler

A wine cooler with two separately set compartments, upper and lower or side by side, so reds and whites or a storage zone and a serving zone each keep their own temperature.

In Perlick's own words

PHF Humidity Sensor Fault
Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page) Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page) Perlick G5 User Installation & Operation Manual, Form Z3023 (linked from the G5 Luxe 24-inch wine reserve page)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Perlick G5 Core and G5 Luxe wine reserves with the touch display, single-zone (URS15W, URS24W) and dual-zone (URS24D). Up to ten past alarms stay listed, with date and time stamps, under Alarm History.

Perlick PHF wine cooler repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions
about PHF.

Can I clear PHF myself?
Acknowledge the alarm on the display. If it comes back, it needs a visit.
Why does humidity matter in a Perlick wine reserve?
Air that is too dry can dry corks over years of storage, and air that is too damp encourages mold on labels. That is why Perlick lets you set humidity on its wine units.
Can I keep storing wine with PHF showing?
Yes, short term. Temperature matters more than humidity over weeks, so PHF is not urgent.
Where can I see the humidity reading?
In the diagnostic window of the service menu. With PHF active, that reading cannot be trusted.

Back to your everyday

Still showing PHF?

When you book, copy the code or the blink pattern as the display shows it, add the whole model number, and say whether the bottles still feel cool — a code gives the technician a head start.

Schedule a repair Call (844) 709-0727
(844) 709-0727 Schedule a repair