WineCoolerRepair.center (844) 709-0727Mon–Sat, 8am–8pm Book a visit
A tall stainless built-in wine column with a full-height tinted glass door set flush into walnut cabinetry in a US home dining room, dozens of dark wine bottles resting on pale wood racks from floor to top, soft white interior light.

Bertazzoni
Wine Cooler Repair

Repair visits for Bertazzoni wine coolers that drift warm, run cold or stop answering their controls.

(844) 709-0727

Mon–Sat, 8am–8pm

  • 2 wine cooler types
  • 6 problems we see
  • 6 error codes

Book a visit

Three short steps, about a minute.

or call (844) 709-0727

Bertazzoni wine coolers,
specifically.

In the US, Bertazzoni's wine storage is a built-in column in two widths, 18 and 24 inches, sold in its Professional, Master and Heritage series. Every column keeps two temperature zones for red and white wine, lets you choose a humidity level, and reports problems on a touch-and-scroll display in words rather than numbers.

The Bertazzoni lineup

Builds2 wine cooler types

Wine column · Dual-zone wine cooler

Called out forWine Cooler Not Cooling

and 5 more problems on Bertazzoni

Repairs we do10 repairs, on any make

Wine cooler diagnostic visit · Wine cooler compressor and sealed system repair · Wine cooler thermoelectric module repair · Wine cooler fan repair

Error codesPower Failure · Door open · Upper or lower zone too warm · Upper or lower zone too cold · Error Code...

6 Bertazzoni codes with a page of their own

The Bertazzoni
lineup.

Bertazzoni builds 2 of the 4 wine cooler types this site covers. Which one decides how the visit is planned.

All wine cooler types
Column

Wine column

2 of the problems we see on Bertazzoni come up on it Wine column repair Dual-zone

Dual-zone wine cooler

4 of the problems we see on Bertazzoni come up on it Dual-zone wine cooler repair

What is particular
to Bertazzoni.

We work on the REF18WCP and REF24WCP wine columns in stainless (IX) or panel-ready (PR) versions, left or right hinged. The 18-inch column holds 52 bottles and the 24-inch holds 80.

Messages in words

The display spells out Power Failure, Door open, a zone too warm or too cold, and Check Cond. Anything the owner cannot fix appears as Error Code with a number that Bertazzoni leaves to the technician.

Three humidity settings

Low, medium and high humidity are chosen on the panel, with medium as the default. A low setting in a dry room is one of the first things we look at when corks start to shrink.

The zones limit each other

When the upper zone is set below 54°F, the lower zone must stay at 50°F or colder. A lower zone that will not accept a warmer setting is following that rule, not failing.

Condenser behind the toe kick

The condenser sits behind the front toe kick cover and should be vacuumed every six months. The Check Cond reminder is off by default, so it only appears if someone switched it on.

Parts

Boards, fans and sensors are ordered to the exact REF model and serial number and can take time to arrive. Handle kits such as PROHKCOL and the wooden shelves are simpler catalog items.

Repair or replace

A Bertazzoni column is fitted into the cabinetry, and most of its messages point to a door, a zone setting, a dusty condenser or one part, so repair is the usual answer. Only a sealed-system failure on an aging column makes replacement worth weighing.

Book your Bertazzoni visit

What we are
called out for.

On Bertazzoni, most often wine cooler not cooling.

All problems

Bertazzoni error codes

All Bertazzoni codes
A built-in undercounter wine cooler with its glass door closed in a quiet kitchen, unlabeled dark bottles lying on wooden racks behind the glass and a small dial thermometer standing in a glass of water on the counter above it. Wine at risk now

Wine Cooler Not Cooling

6 causes, cheapest first

 A dual-zone undercounter wine cooler in a home bar with its glass door closed, the upper zone lit in cool white light over pale unlabeled bottles and the lower zone dim over dark unlabeled bottles, a horizontal divider between the two zones.

One Zone Warm in a Dual-Zone Wine Cooler

5 causes, cheapest first

 The open glass door of a freestanding wine cooler in a cool basement, a thin rime of frost on the shoulders of unlabeled bottles lying on the top wooden rack and one cork standing slightly proud of its bottle neck.

Wine Cooler Too Cold for the Wine

5 causes, cheapest first

 The lower front of a stainless undercounter wine cooler in a kitchen, its toe-kick ventilation grille furred with gray dust and the bottom rack of unlabeled bottles visible through the glass door above it.

Wine Cooler Running Constantly

6 causes, cheapest first

Not a
Bertazzoni?

Bertazzoni is one of 25 wine cooler makes on this site. The other 24 each have a page of their own.

All 25 brands

Bertazzoni wine cooler repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A couple choosing a bottle together from an undercounter wine cooler in a warm kitchen at dusk
For the heart of your home.

Questions about
Bertazzoni wine coolers.

Where does a Bertazzoni wine column show its error number?
Touch the Alarm button and the display shows the message with its number for 3 seconds before going back to the home screen. Write the number down for the technician; Bertazzoni does not publish what each one means.
Why is my new Bertazzoni column showing alarms on its first day?
Bertazzoni asks owners to wait at least 12 hours after first switching it on before opening the door or loading bottles, and to silence messages with the Alarm button in that time. Alarms that continue after the column has settled deserve a closer look.
Does the Bertazzoni glass door block UV light?
Yes. The door is tinted triple glass with UV protection, and the compressor sits on a vibration damping system so the bottles are not disturbed.
Why will my Bertazzoni lower zone not go above 50°F?
Because the upper zone is set below 54°F. In that case the manual keeps the lower zone at 50°F or colder, so raise the upper zone first if you want a warmer lower zone.

Back to your everyday

Book your Bertazzoni visit.

Have the wine cooler's model number ready — on Bertazzoni it decides which parts come on the first visit.

Schedule a repair Call (844) 709-0727
(844) 709-0727 Schedule a repair